Get Started

Whether you’re a new student, a transfer student or someone searching for an IT resource, this page is for you. We have consolidated  resources to help you get started with purchasing technology and using it on campus. Mason offers students many ways to access technology, including computer labs, virtual computer labs, and resources in Patriot Tech.

Technology Snapshot

The Technology Snapshot is a PDF document with highlights to get you started with making technology buying decisions.  The Buy Now button, will jump to the web store for purchasing.

Recommendations by College or School

We have worked with Mason colleges and departments to select the best equipment for their programs. These recommendations can be found on the front page of the web store.

Payment & Purchase Options

We offer several options for buying your new technology product. We accept:

  • Cash
  • Check
  • Credit Cards (Visa/Mastercard)
  • Mason Money


Patriot Tech and our vendor partners offer varying promotions during the year. We make every effort to be sure offers are applied to you purchase where available.  View details for our current promotions.

Get Going with Tech on Campus

To help you learn how to get going at Mason, we’ve compiled this handy list of information for you. A PDF of this Getting Started Guide is also available. And be sure to look at the IT Services website — it’s your link for many systems and services including how to contact the ITS Support Center.


Patriot Pass Account Activation

  • Go to
  • Click “here” next to option 1
  • Follow the instructions to get your Mason NetID and Patriot Pass password
  • Additional information about online accounts is available at
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Email Setup

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ITS Support Center

  • The ITS Support Center is available to answer questions or assist in activating your account. For more information or to request IT support, visit
Support Center icon



Patriot Tech Purchases

  • Patriot Tech provides suggestions on types of computers to purchase and special student pricing. Visit the store in the Johnson Center, Room 133 or
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Wireless Network

  • Wireless networks are available in all residence halls and academic buildings. Visit for details.
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Internet Setup and Computer Support

  • To use the wired network, your device must have an Ethernet interface and cable to connect to an active jack. To use the wireless network, your device must have a wifi interface and be able to see Mason’s wireless networks. For more information go to
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Register or Authenticate Devices

  • Students connecting to wireless or wired networks must register their devices or authenticate using their active Patriot Pass credentials. To register devices, such as smart TVs, printers, and gaming consoles, visit the registration portal at
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Residence Hall Assistance

  • ResTechs, students employed to help fellow resident students with technology issues, are available to assist if needed. For information and assistance, call the hotline at 703-993-5111 or visit
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Antivirus Software License

  • Protect your computer from viruses by downloading the latest free version of antivirus software at Set it to update virus definitions daily.
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IT Security Office

  • The IT Security Office provides information, current tools, and guidelines to keep your computer secure. For information on how to keep your computer and information protected, go to
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Responsible Use of Computing

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